If you are buying ‘off plan’ you might find your property takes longer to build than expected. We recommend you get the builder to agree a ‘long stop’ completion date which means they’ll be liable to pay you compensation if the work isn’t complete by that date.
Quality Of Workmanship
NHBC warranties do not cover workmanship and quality finishes. Make sure you’re happy at every stage of the build, especially before you complete.
The plans and specifications will tell you exactly what you are getting. They should include design, measurements, the type and quality of materials and decorative finishes. Proper specifications are needed as you are dependent them to get what you want.
NHBC and similar guarantees are there to give you peace of mind for the first 10 years after construction of the property. This is a policy which attaches to the property and benefits successive owners during the 10 year period.
You should be aware however that the NHBC is an insurer and the guarantees are in reality insurance policies. If you make a claim, NHBC may use the small print to avoid paying for or carrying out remedial work.
Make sure there is a snagging’ provision in your contract to allow you to get little issues sorted directly through the developer.
During the first two years from completion, NHBC will step in if you make a claim against the developer and the developer fails to carry out the remedial work.
We would urge you to diarise this time limit, because if you want to make a claim under the guarantee you must notify the developer (in writing and copied to NHBC) before it expires. Even though the claim is made to the developer, NHBC have a dispute resolution service which you can use free of charge.
When it comes to your appliances; cookers, dishwashers, fridge freezers, hobs and washing machines and dryers, you should ask the developer to hand over guarantees on completion. Stipulate this in the contract.
So long as you are fully up to speed buying a new build can be very rewarding and exciting. Do your research and enjoy putting your stamp on your new home from the beginning.